Privacy Policy for Otto Qatar
Effective Date: 5th August 2024
Welcome to Otto Qatar! This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://ottoqatar.com) and use our mobile app, Otto Qatar. Your privacy is important to us, and we are committed to protecting your personal information.
1. Information We Collect
We collect information about you to provide and improve our services and to ensure a safe and secure platform. The types of information we collect include:
- Personal Information: Name, address, mobile number, email address, Qatar ID details, and other personal data.
- Transactional Information: Details of bids, auction wins, and purchase history.
- Usage Data: Information about your interactions with our website and mobile app, including IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our services and hold certain information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To facilitate auctions, process transactions, and manage user accounts.
- Verification: To verify user identity and deter unwanted or fraudulent activities.
- Communication: To send notifications about auctions, bids, and other relevant updates.
- Improvement: To analyze usage patterns and improve our services and user experience.
- Compliance: To comply with legal obligations and government regulations.
3. Data Security
We use standard industry encryption and security measures to protect your data. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Third-Party Services
We use third-party services such as Google Analytics and Meta (Facebook) Analytics to understand how our users interact with our website and mobile app. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.
5. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who help us operate our platform and provide our services.
- Legal Authorities: When required by law or to protect the rights and safety of our users and our platform.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Transactional, auction wins, and other relevant data may be retained for government compliance purposes.
7. Your Data Rights
If you no longer wish to use our services and want your data removed, please contact us at [email protected]. Please note that certain data related to transactions and auction wins may not be removed due to legal requirements.
8. Cookies Policy
We use cookies to enhance your experience on our website. Cookies help us understand your usage patterns and preferences, enabling us to provide a more personalized experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. For more details, or if you wish to visit us, please refer to the contact information on our Contact Page.
Thank you for choosing Otto Qatar. Your trust is important to us, and we are committed to protecting your privacy and providing a secure platform for all your automobile auction needs.
